To qualify for a return:
The item must have been purchased within the last 30 days.
The item should be unused and in its original packaging.
You must have the receipt or proof of purchase.
The following items are non-returnable:
Perishable goods (e.g., food, flowers, newspapers, magazines)
Custom or personalized items
Digital products (e.g., software downloads)
Gift cards
Health and personal care items
Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a few days.
If you haven’t received your refund:
Double-check your bank account.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank; there may be a processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at [Customer Service Email/Phone Number].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Customer Service Email/Phone Number] and send your item to the return address provided above.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified about your return.